PRIVACY AND CONFIDENTIALITY
Your privacy is important to us, and you can trust that your personal information is always strictly confidential.
HIPAA COMPLIANCE
We follow the HIPAA guidelines.
The Health Insurance Portability and Accountability Act of 1996 (or HIPAA) is a federal law that establishes national standards to safeguard sensitive patient health information (PHI).
Your information will only be shared if you have signed a Consent for Release of Information stating who we can share information with, what information we can share, and how long they are allowed to receive the information from us regarding your treatment. This can be retracted at any time.
If you have not given us written permission to share information with a third party, we cannot and will not confirm or deny your status as a client or share any information about your treatment with us.
Wellspring uses a HIPAA-compliant Electronic Medical Records System (EMR) called Insync Healthcare Solutions that maintains your client records, including your demographic information, payments, and clinical notes.
Wellspring provides staff training to all employees to ensure compliance with current HIPAA standards.
CONFIDENTIALITY
Nobody knows you’re in therapy unless you tell them!
Confidential information disclosed in private therapy sessions is legally protected. However, there are some exceptions to this, including instances of suspected child or elder abuse, when a client presents as dangerous toward himself or herself or another person, or when required by subpoena. If you’d like to learn more about our ethical standards and privileged communication exceptions, our office can provide additional information.
Please note, if Wellspring staff see you in a public setting, they will not acknowledge knowing you unless there is an alternative reason to know you, or you greet them first.
